Privacy Policy
Effective Date: April 2026
Diamond Nalani, accessible at https://diamondnalani.com, respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, when we share it, and what choices you have when using our website.
1. Who We Are
This website is operated by Diamond Nalani.
If you have questions about this Privacy Policy or your personal information, you can contact us at:
Email: info@diamondnalani.com
2. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- place an order
- create or use an account
- add items to your wishlist
- contact us through our contact form
- sign up for our newsletter
- communicate with us about an order, return, or support request
Depending on how you interact with the website, this information may include:
- name
- email address
- phone number
- billing address
- shipping address
- account details
- order details
- payment-related details
- messages or other content you submit to us
We may also automatically collect certain technical information when you browse the site, such as:
- IP address
- browser type
- device type
- operating system
- referring pages
- pages viewed
- date and time of access
- general usage and diagnostic information
3. How We Use Your Information
We may use your information to:
- process and fulfill orders
- provide customer service and respond to questions
- manage your account
- maintain your wishlist, cart, and shopping experience
- send order confirmations, shipping updates, and service-related notices
- send marketing or newsletter emails, where permitted by law
- improve website performance, usability, and security
- prevent fraud, abuse, or unauthorized activity
- comply with legal obligations
4. Payments
When you make a purchase, payment information may be processed by third-party payment providers rather than stored directly by us. We only receive the information necessary to confirm and manage your transaction, unless a payment provider separately shares additional details with us for fraud prevention, dispute handling, or order support.
Because payment processing may involve third parties, their privacy policies and security practices may also apply to your transaction.
5. Cookies and Similar Technologies
We may use cookies, pixels, local storage, and similar technologies to:
- keep the website functioning properly
- remember items in your cart or wishlist
- maintain login sessions
- understand how visitors use the site
- improve site speed, performance, and user experience
- help protect the site against fraud and misuse
You can usually control cookies through your browser settings. Disabling cookies may affect certain features of the site.
6. Newsletter and Marketing Communications
If you subscribe to our newsletter or otherwise opt in to receive promotional emails, we may use your email address to send updates, offers, product news, and related marketing content.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or by contacting us directly.
7. Contact Forms and Customer Messages
If you submit information through our contact form or send us a message, we may keep that information so we can respond to your inquiry, provide support, and maintain business records related to your request.
8. Social Media, Embedded Content, and Third-Party Links
This website may include links to social media platforms and embedded or third-party content, including video content. When you interact with those services, the third party may collect information about you according to its own privacy policy.
We are not responsible for the privacy practices of third-party websites, services, or platforms linked from our site.
9. How We Share Information
We do not sell your personal information.
We may share personal information only as needed with trusted third parties that help us operate the website and provide our services, such as:
- payment processors
- hosting providers
- email or newsletter providers
- shipping, fulfillment, and logistics providers
- website maintenance, security, and technical service providers
- legal, accounting, or compliance advisors
We may also disclose information when required by law, to respond to lawful requests, to enforce our terms, or to protect our rights, customers, or business.
10. Data Retention
We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
- complete transactions
- maintain account records
- provide customer support
- comply with tax, accounting, legal, or regulatory obligations
- resolve disputes
- enforce our agreements
When information is no longer needed, we will delete it or anonymize it where reasonably possible.
11. Data Security
We use reasonable administrative, technical, and organizational measures to help protect personal information from unauthorized access, disclosure, alteration, or destruction.
No online platform can guarantee absolute security, so you use the site at your own risk.
12. Your Rights and Choices
Depending on where you live, you may have the right to request access to, correction of, deletion of, or limitation of the use of your personal information.
You may also have the right to:
- opt out of certain marketing communications
- request a copy of the personal information we hold about you
- ask us to update inaccurate information
- request deletion of information, subject to legal or operational exceptions
To make a privacy-related request, contact us at info@diamondnalani.com.
13. Children’s Privacy
This website is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will take appropriate steps to remove it.
14. International Visitors
If you access this website from outside the United States, please understand that your information may be transferred to, stored in, and processed in the United States or other locations where our service providers operate.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the Effective Date above.
Your continued use of the site after changes are posted means you accept the updated policy.
16. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us at:
Diamond Nalani
Email: info@diamondnalani.com
A couple of smart edits before you publish it, replace the mailing address placeholder, add your legal business name if it differs from “Diamond Nalani,” and add a short line naming any analytics or ad tools you use, such as Google Analytics or Meta Pixel, if those are installed.